Returns & Exchanges
At Blackstone Products, we want you to be completely satisfied with your fashion purchase. If you are not happy with your order, we offer a 30-day window for returns and exchanges on all unworn items with original tags attached.
Initiate Your Request
Visit our online Returns Portal and enter your order number and zip code to select the items you wish to return or exchange.
Prepare the Package
Securely pack your items in the original shipping box or a similar durable container, ensuring all original garment tags are intact.
Attach Shipping Label
Print the prepaid return shipping label provided via email and affix it to the outside of your package, covering any previous delivery markings.
Drop Off and Track
Hand your package to the designated carrier and keep your tracking receipt; once received and inspected, we will process your refund or exchange within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing